Returns & Exchanges

We want you to be completely satisfied with your Foxydry drying solution, which is why we offer a 14-day return window for all products in their original packaging. Our team is dedicated to ensuring a smooth process if your new space-saving rack isn't the perfect fit for your home.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for return to receive your Return Authorization.

• 2.
  Prepare the Package

  Place the product back in its original box with all mounting hardware, remote controls, and instruction manuals included to ensure a full refund.

• 3.
  Ship to Foxydry

  Affix the provided shipping label or use your preferred carrier to send the item back to our logistics center for inspection.

• 4.
  Refund Processing

  Once our technicians verify the item's condition, we will issue a refund to your original payment method within 5-7 business days.